We audit every line against your contract and LatAm’s regulated rates. Analyst-verified, dispute-ready findings in 48 hours, and you pay only on what carriers credit back.
| Charge | Overbilled |
|---|---|
| Duplicate invoiceAWB 230-4410 2231 billed twice | $3,200.00 |
| Zone misclassificationBilled zone 5, contract zone 3 | $360.00 |
| DIM weight divisor5,000 applied, contract says 6,000 | $201.60 |
| Liftgate feeNot requested at delivery | $85.00 |
| Fuel surcharge23.0% billed, 18.5% contracted | $55.80 |
Ranges from Trazai’s LatAm freight audits. Your figures are confirmed by the audit; not a guarantee of recovery.
DHLExpress LatAm
FedExExpress
UPSExpress
CopaCargo
LATAMCargo
AzulCargo
AeroméxicoCargo
MaerskOcean freight
MSCLocal charges
Hapag-LloydLocal charges
CMA CGMPanama charges
COSCOSurcharges
ONEOcean freight
EvergreenOcean freight
SPRBUNBuenaventura
TCBUENBuenaventura
MITManzanillo, Panama
CCTColón, Panama
DP WorldCallao
APM TerminalsCallao
Puerto ValparaísoValparaíso
Panama CanalACP tolls
AMPPanama port dues
OSITRANPeru tariff caps
APNPeru port authority
ASIPONAManzanillo, Mexico
AGPPort of Buenos AiresFinance catches wrong totals. These six errors look correct on the invoice and only show up against the contract, the tariff or the regulation.
Flagged01 / 06The same shipment billed twice under different reference numbers. Common when a shipment moves between carrier entities.
Same air waybill, billed under two invoice numbers.
Flagged02 / 06When the dimensional divisor in the carrier’s billing system differs from your contract, every affected shipment is overcharged. It is only visible against your contract annex.
Flagged03 / 06Increases are applied immediately; credits lag weeks or never arrive. The gap compounds on every shipment on the lane until it is disputed.
Increases applied at once. Decreases never passed back.
Flagged04 / 06Each fee is billed against a trigger condition that was never met, and each passes standard review.
Flagged05 / 06Zones drive base rates and surcharges. One wrong zone on a recurring lane compounds across every shipment on that corridor.
Flagged06 / 06When surcharge schedules update, carrier systems often revert to published tariffs, 15–30% above your contracted rate.
Charged on every kilo until someone checks the contract.
Tab figures are typical amounts found per first audit. Documents are illustrative.
Modeled on anonymized Latin American freight audits: the error types, billing-error rates and recovery ranges mirror what first audits consistently surface.
Forward carrier emails or upload a file. No software to install, contracts optional.
Read straight from LatAm e-invoicing systems (CFDI, CT-e, DIAN UBL) or from PDFs, then checked against your contract and tariffs.
Every error, its dollar impact and the clause behind it, verified by your analyst. Dispute letters for each carrier.
Your analyst walks you through the findings by phone or WhatsApp, files each dispute and tracks it to a confirmed credit.
IncludedDemurrage & detention checks: on every D&D invoice we check the free days and daily rates against what the carrier publishes, and dispute the days you should not pay. How D&D overcharges happen
Across Latin America, regulators set ceilings, floors and published tolls for key port, canal and road-freight charges. That gives an independent reference for catching overcharges even when you can’t share your rate annex.
Pulse tracks every change to these caps and re-checks your open invoices when one moves.
How Pulse monitors regulated rates| Reference | Where | What we validate | Pulse |
|---|---|---|---|
| ACP canal tolls |  Panama | Panama Canal surcharges checked against the published ACP toll schedule. | Monitored |
| SICE-TAC |  Colombia | The regulated cost floor for road freight. | Monitored |
 OSITRAN |  Peru | Maximum tariffs at concessioned port terminals. | Monitored |
Three inputs. A modeled estimate drawn from audits across Panama, Colombia, Mexico, Brazil and Chile.
About $1.1K–$1.5K a month
An estimate, not a quote. Your figure is confirmed by the free audit.
In 48 hours, your analyst documents every billing error in your last 90 days of invoices.
Typical first-audit recovery: $3,900–$38,500, depending on freight spend and carrier mix.
The audit fixes the past. A subscription stops new overcharges before they land.
The monthly fee covers continuous auditing, dispute management and Pulse. The 35% success fee applies only to amounts a carrier confirms, and is never charged in a month where nothing is recovered. Not sure which plan fits? We recommend one during your free audit walkthrough.
Every new invoice is checked against your contracts, and your analyst flags rate drift before it compounds. Pulse also watches the physical network: port congestion, regulated tariff changes and disruptions across LatAm, on one live map.
SeaportNormalSeaportCongestion watchOSITRAN capCap updatedSend a question or a sample invoice. We confirm whether we cover your carriers within 24 hours.
hello@trazai.lat · +507 6639-3293The first audit is free. If we find nothing, you pay nothing. The fee is 35% of what carriers confirm, so the risk sits with us.
Finance catches wrong totals. DIM weight errors, fuel-surcharge formula drift and phantom accessorials need logistics expertise and the contract to find.
A broker that books your freight is auditing its own pricing, including the markups and rebates in the rates it sold you. Trazai books no freight and holds no carrier relationships. Our only revenue is a share of what we recover for you.
A logistics analyst runs every audit. Tooling helps extract the data; the analyst verifies every finding before it reaches you.
No. Duplicates, phantom fees and zone errors are visible in the invoice data alone, and regulated reference rates cover much of the rest. When you share a contract, we check against your exact rates and formulas.
Carriers know billing errors happen and run credit processes for exactly this. A letter citing the specific clause and rate table is standard practice. Accurate billing is in both parties’ interest.
Yes. Disputing incorrect charges is a contractual right. Our letters cite the clause and rate table behind each finding.
Any carrier with structured invoices: FedEx, UPS, DHL, LATAM Cargo, Copa Cargo, Azul Cargo and regional couriers across LatAm, plus ocean carriers and terminals. Send a sample invoice and we confirm within 24 hours.
35% of amounts a carrier confirms as credited; you keep 65%. Subscription plans add a flat monthly fee, and subscribers pay 25% on their first audit.
Send your last 90 days of freight invoices. Dispute-ready findings in 48 hours. You pay 35% only on what carriers confirm.
Not ready yet? Explore the free LatAm trade map or join rate alerts.
Prefer to talk first? WhatsApp +507 6639-3293 or hello@trazai.lat
Carrier dispute windows close. The longer an overcharge goes unfiled, the closer it gets to becoming uncollectable.
