We audit every line against your contract and LatAm’s regulated rates, with dispute-ready findings in 48 hours. Then Pulse watches your lanes so errors don’t come back.
| Charge | Overbilled |
|---|---|
| Duplicate invoiceAWB 176-4410 2231 billed twice | $3,200.00 |
| Zone misclassificationBilled zone 5, contract zone 3 | $360.00 |
| DIM weight divisor5,000 applied, contract says 6,000 | $201.60 |
| Liftgate feeNot requested on air shipment | $85.00 |
| Fuel surcharge23.0% billed, 18.5% contracted | $55.80 |
Ranges from Trazai’s LatAm freight audits. Your figures are confirmed by the audit; not a guarantee of recovery.
DHLExpress LatAm
FedExExpress
UPSFreight
CopaCargo
LATAMCargo
AzulCargo
AeroméxicoCargo
Hapag-LloydLocal charges
CMA CGMPanama charges
MSCLocal charges
COSCOSurcharges
Panama CanalACP tollsFinance catches wrong totals. These six errors look correct on the invoice and only show up against the contract, the tariff or the regulation.
Flagged01 / 06The same shipment billed twice under different reference numbers. Common when a shipment moves between carrier entities.
Same air waybill, billed under two invoice numbers.
Flagged02 / 06When the dimensional divisor in the carrier’s billing system differs from your contract, every affected shipment is overcharged. It is only visible against your contract annex.
Flagged03 / 06Increases are applied immediately; credits lag weeks or never arrive. The gap compounds on every shipment on the lane until it is disputed.
Increases applied at once. Decreases never passed back.
Flagged04 / 06Each fee is billed against a trigger condition that was never met, and each passes standard review.
Flagged05 / 06Zones drive base rates and surcharges. One wrong zone on a recurring lane compounds across every shipment on that corridor.
Flagged06 / 06When surcharge schedules update, carrier systems often revert to published tariffs, 15–30% above your contracted rate.
Charged on every kilo until someone checks the contract.
Tab figures are typical amounts found per first audit. Documents are illustrative.
Every new invoice is checked against your contracts, and your analyst flags rate drift before it compounds. Pulse also watches the physical network: port congestion, regulated tariff changes and disruptions across LatAm, on one live map.
Every invoice checked against your rates, zones and surcharges. Drift is caught in the first billing cycle.
Lane-by-lane comparison across your carriers, with alternatives flagged where you pay above market.
Accessorial variance, surcharge shifts and port disruptions, ranked by carrier and recovery value.
Congestion, authority notices and regulated caps (ACP, SICE-TAC, OSITRAN) for every port on your lanes.
PTY → BOG · air · $ per kg
Ports on your lanes
Modeled on anonymized Latin American freight audits: the error types, billing-error rates and recovery ranges mirror what first audits consistently surface.
Forward carrier emails or upload a file. No software to install, contracts optional.
Read straight from LatAm e-invoice rails (CFDI, CT-e, DIAN UBL) or from PDFs, then checked against your contract and tariffs.
Every error, its dollar impact and the clause behind it, verified by your analyst. Dispute letters for each carrier.
Your analyst walks you through the findings by phone or WhatsApp, files each dispute and tracks it to a confirmed credit.
Across Latin America, regulators cap and floor what carriers may charge. That makes overcharges catchable even when you can’t share your rate annex.
Pulse tracks every change to these caps and re-checks your open invoices when one moves.
| Reference | Where | What we validate | Pulse |
|---|---|---|---|
| ACP canal tolls | Panama | Binding Panama Canal transit tolls, line by line. | Monitored |
| SICE-TAC | Colombia | The regulated cost floor for road freight. | Monitored |
| OSITRAN | Peru | Port and terminal tariff ceilings. | Monitored |
Three inputs. A modeled estimate drawn from audits across Panama, Colombia, Mexico, Brazil and Chile.
About $1.1K–$1.5K a month
An estimate, not a quote. Your figure is confirmed by the free audit.
In 48 hours, your analyst documents every billing error in your last 90 days of invoices.
Typical first-audit recovery: $3,900–$38,500, depending on freight spend and carrier mix.
The audit fixes the past. A subscription stops new overcharges before they land.
The monthly fee covers continuous auditing, dispute management and Pulse. The 35% success fee applies only to amounts a carrier confirms, and is never charged in a month where nothing is recovered. Not sure which plan fits? We recommend one during your free audit walkthrough.
Billing errors that finance teams filed past, catchable only by someone who knew the contracts.
Maximilian spent years in management consulting, logistics operations and freight procurement across Europe and Latin America: designing carrier strategies, negotiating freight contracts and running diagnostics for multinationals in manufacturing, FMCG and distribution.
In every market the pattern was the same. Billing errors that finance teams filed past, catchable only by someone who knew the contracts. Every engagement starts with your invoices: you see the errors, the amounts and the clauses before paying anything.
Panama sits between the Canal and Tocumen, the most connected cargo hub in Latin America. Operating here puts us next to the carriers, ports and networks that set LatAm billing practices.
Invoices can contain third-party personal data, so we act as your data processor under Colombia’s Ley 1581 and Mexico’s LFPDPPP. Retention and deletion are set out in the Data Processing Agreement.
Send a question or a sample invoice. We confirm whether we cover your carriers within 24 hours.
hello@trazai.lat · +507 6639-3293The first audit is free. If we find nothing, you pay nothing. The fee is 35% of what carriers confirm, so the risk sits with us.
Finance catches wrong totals. DIM weight errors, fuel-surcharge formula drift and phantom accessorials need logistics expertise and the contract to find.
A broker that books your freight is auditing its own pricing, including the markups and rebates in the rates it sold you. Trazai books no freight and holds no carrier relationships. Our only revenue is a share of what we recover for you.
A logistics analyst runs every audit. Tooling helps extract the data; the analyst verifies every finding before it reaches you.
No. Duplicates, phantom fees and zone errors are visible in the invoice data alone, and regulated reference rates cover much of the rest. When you share a contract, we check against your exact rates and formulas.
Carriers know billing errors happen and run credit processes for exactly this. A letter citing the specific clause and rate table is standard practice. Accurate billing is in both parties’ interest.
Yes. Disputing incorrect charges is a contractual right. Our letters cite the clause and rate table behind each finding.
Any carrier with structured invoices: FedEx, UPS, DHL, LATAM Cargo, Copa Cargo, Azul Cargo and regional couriers across LatAm, plus ocean carriers and terminals. Send a sample invoice and we confirm within 24 hours.
35% of amounts a carrier confirms as credited; you keep 65%. Subscription plans add a flat monthly fee, and subscribers pay 25% on their first audit.
Send your last 90 days of freight invoices. Dispute-ready findings in 48 hours. You pay 35% only on what carriers confirm.
Not ready yet? Explore the free LatAm trade map or join rate alerts.
Prefer to talk first? WhatsApp +507 6639-3293 or hello@trazai.lat
Carrier dispute windows close. The longer an overcharge goes unfiled, the closer it gets to becoming uncollectable.
